1 Information We Collect

We may collect personal information including:

• Your name
• Phone number
• Email address
• Pickup and destination details
• Booking information
• Group size and travel requirements
• IP address and browser information
• Any information submitted through contact forms or enquiries

We only collect information that is necessary to provide our transport and charter services effectively.

2 How We Use Your Information

We may use your information to:

• Respond to enquiries
• Process bookings and transport requests
• Provide customer support
• Improve our website and services
• Send important booking updates
• Communicate relevant service information
• Monitor website performance and usage trends

3 Website Analytics and Cookies

Our website may use cookies and analytics tools to help us understand website traffic and improve user experience.

Cookies are small files stored on your device that help websites function more efficiently. You can disable cookies through your browser settings if preferred.

We may use services such as Google Analytics to collect anonymous visitor data, including:

• Pages visited
• Time spent on the website
• Device type
• General location information
• Referral sources

This information helps us improve website performance and customer experience.

4 Third-Party Services

Our website may contain links to third-party websites or booking services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

5 Data Security

Bus Charter Tasmania takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we work to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

6 Access to Your Information

You may request access to the personal information we hold about you. If any information is incorrect or outdated, we will take reasonable steps to correct it.

To request access or updates to your information, please contact us directly through our website.

7 Marketing Communications

From time to time, we may send updates or promotional information related to our services. You may opt out of receiving marketing communications at any time.

8 Children's Privacy

Our services are not directed toward children under the age of 16. We do not knowingly collect personal information from children without parental or guardian consent.

9 Changes to This Privacy Policy

Bus Charter Tasmania may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website functionality.

Any updates will be published on this page.